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![]() case studies
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We’re only as good as the results we achieve for our clients. Read a few of our case studies to see how we deliver positive outcomes. Timeline Savings Case Study (html or pdf)
Case Study: How much does TIME cost you?
Site Performance Case Study (html or pdf)Situation: A large pharmaceutical company was having challenges with enrollment for a major digestive disorder trial. Their rate of enrollment was averaging 10-14 per month with over 75 sites across the county and was on track to complete enrollment in August of 2008--- 13 months behind schedule. CSS was contacted to provide a solution to the increase the rate of enrollment and help complete enrollment as quickly as possible. Solution: Within four weeks, CSS developed and began a multi-tactic Site Performance approach to this enrollment challenge. The first step was to redevelop the creative advertisement to better target the appropriate audience. The second step was to equip the sites with the recruitment tools and keep the coordinators informed through monthly teleconferences. The third step was to manage multiple, localized strategic site recruitment campaigns customized to each site. Results: Through the study coordinator communications efforts, a robust site support call center, revised recruitment tools and the targeted recruitment campaign, the sites’ monthly enrollment rate increased by 500% and the trial completed 14 months ahead of the historic enrollment pace. This customized site performance campaign saved the sponsor over $6,000,000 in trial expenses and expedited the time-to-market of the product.
Increasing Site Performance Case Study In today’s reality of meeting enrollment goals, the Pareto principle of 20% of the sites enrolling 80% of the study subjects seems to hold true for most studies. This reality puts a lot of strain on the “performing” sites and ends up costing the sponsor delays in their timeline and instituting expensive patient recruitment campaigns. Situation: Challenge: Solution:
Results
Prior to Site Performance Compliance and Retention Case Study Situation Approach Solution Two tactics were used to increase the retention rate for this study. One week prior to each study visit, an outbound call was made to the study subject to remind them of their scheduled visit and other visit information, if necessary (for example bringing medication lists). Once they completed the study visit, the study coordinator gave them an “appreciation” gift and appointment reminder card for their next visit. Results Conclusion
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